PRIVACY POLICY

This website is owned and operated by Nikki Wall trading as Idunn’s Garden Therapies.

For the purpose of this agreement and for ease of use, any reference to “the Business” shall be a reference to Nikki Wall t/a Idunn’s Garden Therapies and any reference to “the Website” shall be a reference to any and all websites owned by the Business, their respective products, and their employees and agents (specifically http://idunnsgardentherapies.co.uk )

The following terms and conditions govern your use of this site and of the services offered by the Business. Please see the Terms and Conditions at booking for any additional Terms and Conditions attached to individual services. Any shop sites linked to from this site have separate Terms and Conditions and are not included in the information given here.

By accessing this Website or our services you are acknowledging and accepting the conditions of this Privacy Policy.

These terms of use are subject to change at any time at the discretion of the Business without notice. Your use of any of the business’ websites after any changes are implemented constitutes your acceptance of the changes. As a result, we encourage you to consult the terms and conditions herein frequently.

USE OF PERSONAL DATA FOR PROVIDING SERVICES

In order to ensure that any service we offer you is suitable an initial consultation is carried out. This consultation asks a number of questions regarding your health and lifestyle in order to enable the Business to plan your treatment with consideration to your personal needs.

Such information is only held that is deemed generally necessary (as an industry standard) to provide a suitable service and is re-evaluated at every visit for its accuracy and current relevance.

Such information is held on the Ovatu booking system and you should be able to access it at any time by logging into your account.

Unless you have opted in to the newsletter, you will be contacted quarterly for up to a year after your last treatment, at which point your details will be archived and kept for ten years in case of any dispute or claim (as required by the business’ insurer, Balens).

The Business does not share the personal information we hold about you in paper form with anyone except to comply with the law, in any legal dispute or to otherwise protect our rights.

NB: If you have any concerns, or spot any errors, please contact me in the first instance. I’m a small business who looks to work in partnership with my clients. I will seek to rectify any issues as quickly as possible where it is practical to do so.

USE OF PERSONAL DATA FOR PROVIDING THE NEWSLETTER

The Business’ newsletter is an opt-in service that you may choose to unsubscribe at any time using the link at the bottom of the newsletter.

Personal data associated with the Newsletter is held on the MailChimp server. The information kept is that of your name, email address and whether you are in Doncaster or not.

Mail Chimp tracks some information regarding whether or not an email is opened and whether or not any links within the email are followed. More information is available on the MailChimp website: http://mailchimp.com.

If you have any difficulty, please contact me and I’ll do our best to help you.

COOKIES, TRACKING AND THE TYPE OF PERSONALLY IDENTIFYING INFORMATION THIS WEBSITE COLLECTS

Like most websites, this website collects non personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. This information is not used by the Business to identify visitors, but is useful in supporting us to better understand how our visitors use of the website.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser if you wish to do so. Some website features may not function as a result.

Certain visitors to this website choose to interact with us in ways that require us to gather personally identifying information like email address, name and surname (to name some) through the contact form. We collect only such information as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us based on what they choose to disclose in such communication.

It is the Business’ policy to respect your privacy regarding any information we may collect while operating this website.

YOUR CONSENT

By using any of the Business’s services, you consent to the collection and use of your personal information as described in this Privacy Policy.

TESTIMONIALS & FEEDBACK

Your feedback and testimonials are very much appreciated!  If you provide the Business with feedback or a testimonial, you give your consent for the use of your name and the service to be displayed on any of our websites, or in our other marketing materials, together with the content of the testimonial that you provide.

ACCESS TO YOUR INFORMATION

You have the right under the Data Protection Act to access the information that is held about you. If you have set up an online account through the online booking service, Ovatu, you can access the information held about you at any time. However, if you have had appointments prior to using the online system (eg before April 2021) you will also have a paper file. To access your paper file, please contact me.

Once again, if you have any concerns, or spot any errors, please contact me. I’m a small businesses who looks to work in partnership with my clients. I will seek to rectify any issues as quickly as possible where it is practical to do so.

This Policy was updated May 2021.